Terms & Conditions

COPYRIGHT AND TRADEMARKS

This site is owned and operated by CruPress®, the publishing and resource distribution ministry of Cru®. Unless otherwise noted, all materials on this site are protected by copyrights, trademarks, service marks and/or other intellectual properties owned by Cru, Campus Crusade for Christ®, or by third party providers of materials. All rights not expressly granted are reserved.

PRODUCT PRICES AND AVAILABILITY

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or All prices displayed on this site are quoted in U.S. Dollars. CruPress reserves the right without prior notice to discontinue or change information, availability, and pricing on any product on the site without incurring any obligations.

DISCOUNTS

Special staff discounts are displayed when the user is logged with their Cru Store account, which is in addition to the OKTA account login. By ordering online you will save on many of our most requested products. Each product shows you the retail price denoted with a strikethrough and displays the discounted price to the right in bold font. Some individual products have deeper discounts on higher quantities, which are shown as tiered pricing values on the product pages, or “as low as —” on catalog pages.

Users who sign up for our email notices will periodically receive special offers.

RETURNS

Materials you purchase may be returned within 60 days of receipt for a refund of the purchase price of materials. There is a $10 restocking fee. This is a pass-through fee charged to us by our warehouse. Shipping charges are not refundable. You must contact us by email at customerservice@crustore.org to setup the return and get an RMA# .

For any items you receive that are defective or damaged upon receipt, a refund or replacement of materials will be provided. Customers requesting an exchange due to a damaged, defective, or incorrect product must return the original product to CruPress before receiving their replacement product. Items with damage that is not caused by CruPress will not be eligible for a refund.

SHIPPING CHARGES

Shipping/Handling Charges are calculated on weight, shipping distance, and delivery method. You may select among available delivery methods at checkout. Your total shipping/handling charge for your order will be shown at checkout.

INTERNATIONAL SHIPPING

International shipping requires special considerations and orders are subject to customs delays and tariffs over which we have no control. We regularly ship via USPS and the postal system of the destination country. This system is not insured and does not allow for package tracking. Delivery times via this method vary greatly, sometimes taking more than a month for a shipment to be delivered. If you want to expedite and/or to use a traceable shipping method for your international order, you may contact us at customerservice@crustore.org or 1-800-827-2788. Shipping charges shown at checkout are estimates only.

ADDITIONAL CHARGES

When ordering using credit card payments, we are required to collect state sales taxes (for most states). Rates are set by each state, county, and local municipality as determined by the zip code where you receive delivery. If the state given in your shipping address is one of these states, applicable sales taxes will be added to your total amount and shown on your checkout pages.

Note: Exemptions are not allowed for orders shipped to the state of California.

SECURITY

The security of information you provide to us is of utmost importance to Cru. We use data encryption and secure links for all pages to and from our website during registration or checkout which contain your personal information, such as credit card numbers or passwords.

Credit card data is not stored on our site. Credit card payments are handled in full compliance with the Payment Card Industry Data Security Standard (PCI DSS) by utilizing a TSYS payment gateway to process card transactions.

All registration information you provide is stored in secure files and will be released to no one.

REGISTRATION

Cru Staff: When you first use Cru Store you will need to register as a staff member to be able to enter the special membership area and obtain the special discounts available only to you and other Cru staff members.