New Site Sign In / Log In Instructions

Due to the challenging nature of the current security environment, the new version of crustore.org has implemented changes for the Sign In / Log in procedures.
The type of sign in path you take depends on several factors, including whether you have an existing account on the store, and whether you are a Cru staff member.

Non-staff customers with an existing store account
If you have not yet established a new sign in on the new version of the store, you will click "Create an Account" when you check out. This will bring up the sign in box for the Cru Relay system (not the same as your store log in). You will click "Register" and provide the registration data for your new Relay account. You must use the same email address as used on your existing store account, but the password does not have to be the same. After you have submitted that form, you will see a message about a verification message being sent to your email account, which may take 5 minutes or more to be received. Click the "Verify Your Account" link in the message and you will be logged into the store. You should see same the information in your account which was previously entered for the store. You will not need to go through all of these steps after your new sign in has been established.

If you have already established a new sign in on the new version of the store, you will click "Sign In" when you check out and use the email address and password assigned to the Relay account. You will then see your store account information available on the checkout form.

Non-staff customers with no existing store account
Click "Create an Account" when you check out and a sign in box for the Cru Relay system will appear. You will click "Register" and provide the registration data for your new Relay account. After you have submitted that form, you will see a message about a verification message being sent to your email account, which may take 5 minutes or more to be received. Click the "Verify Your Account" link in the message and you will be logged into your new store account. You can click "Address Book" to enter address information into your account.

Cru staff members with an existing store account
Be sure to click the "STAFF" link in the nav line and sign in to Relay, if required, prior to signing in to your store account (SIGN IN at upper right). You must sign in to your store account when first entering the store in order to view staff discounts on resource pages.

Cru staff members with no existing store account
You must sign in and create a store account when first entering the new store in order to view staff discounts on resource pages, and to allow access to special staff payment methods at checkout. Be sure to click the "STAFF" link on the nav line and sign in to Relay, if required, prior to signing in to the store (SIGN IN at upper right). Click SIGN IN and you will be logged into your new store account. You can click "Address Book" to enter address information into your account.