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Terms & Conditions



COPYRIGHT AND TRADEMARKS

This site is owned and operated by New Life Resources, the materials distribution ministry of Cru. Unless otherwise noted, all materials on this site are protected by copyrights, trademarks, service marks and/or other intellectual properties owned by Cru, Campus Crusade for Christ, CCCITM or by third party providers of materials. All rights not expressly granted are reserved.

PRODUCT PRICES AND AVAILABILITY

All prices displayed on this site are quoted in U.S. Dollars. The New Life Resources ministry reserves the right without prior notice, to discontinue or change information, availability and pricing on any product on the site without incurring any obligations.

DISCOUNTS

By ordering online you will save 15% or more on many of our most requested products. Each product shows you the retail price denoted with a strike through and displays the discounted price to the right in a blue font. Some individual products have much deeper discounts on higher quantities which are shown as tiered pricing values on the product pages, or "as low as ---" on catalog pages. Additional savings are available based on the total order amount. Here's how: When the total suggested retail price of items you order reaches a threshold of $75, $150 or $300 an EXTRA 5% discount will be applied at each threshold on many of Cru's most requested resources. These EXTRA discounted price values are shown on your shopping cart and checkout pages.

Users who sign up for our email notices will periodically receive special offers containing coupon codes used for special discounts. When you select the offer, the coupon code will be entered for you and will appear in the Discount codes entry field on the shopping cart page. The discount will be activated when you click "Apply", and "Discount Code - - - applied to individual item prices where applicable" will be displayed. Individual product unit prices will be adjusted in the shopping cart if the coupon code applies to those particular products.

RETURNS

Materials you purchase may be returned within 60 days of receipt for a refund of the purchase price of materials. Shipping charges are not refundable. Any items you receive that are defective or damaged upon receipt, a refund or replacement of materials will be provided. Customers requesting an exchange due to a damaged, defective or incorrect product must return the original product to New Life Resources before receiving their replacement product. Items with damage that is not caused by New Life Resources will not be eligible for a refund.

SHIPPING CHARGES

Shipping/Handling Charges are calculated on weight, shipping distance, and delivery method. You may select among available delivery methods at checkout. Your total shipping/handling charge for your order will be shown at checkout and there is a shipping estimate calculator located on the shopping cart page. There is also a link to special shipping instructions in the shipping method section of the checkout page.

INTERNATIONAL SHIPPING

International shipping requires special considerations and orders are subject to customs delays and tariffs over which we have no control. We regularly ship via Access WorldWide, a service that utilizes the USPS and the postal system of the destination country. This system is not insured and does not allow for package tracking. Also, delivery times via this method vary greatly, sometimes taking more than a month for a shipment to be delivered. If you want to expedite and/or to use a traceable shipping method for your international order, you may contact us by using the Connect With Us page and choosing the subject "Questions about Orders or Products".

Shipping charges shown at checkout are estimates only.

ADDITIONAL CHARGES

We are required to collect state sales taxes for most states at rates which are set by each state, county and local municipality as determined by the zip code where you receive delivery. If the state given in your shipping address is one of these states, applicable sales taxes will be added to your total amount and shown on your checkout pages. If you qualify for exemption from state sales tax and desire to claim it, your order must be placed through the Call Center at 800-827-2788, Mon. through Fri., 8:30 a.m. until 5 p.m. Eastern time zone.

SECURITY

The security of information you provide to us is of utmost importance to New Life Resources. We use data encryption and secure links for all pages to and from our Web site during registration or checkout which contain your personal information, such as credit card numbers or passwords. Our secure site certificate is issued by the Geo Trust Certificate Authority.

Credit card data is not stored on our site. Credit card payments are handled in full compliance with the Payment Card Industry Data Security Standard (PCI DSS) by utilizing the Authorize.net payment gateway to process card transactions.

REGISTRATION

Customers are given the option to register their information at checkout for use in future purchases. All registration information you provide is stored in secure files and will be released to no one. If you prefer, you may choose not to register your information by clicking "Checkout as Guest" on the first checkout page.